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Terms & Conditions

All products are entirely handmade and may therefore vary. Therein lies the charm of handmade crystal.

Designs may change due to production requirements.

Delivery times quoted are approximate. Longer times than that quoted will not be accepted as a cause for the cancellation of an order.

No refund will be entertained once the order has been commissioned.

All Gibraltar Crystal goods are guaranteed against damage howsoever caused whilst in transit.

All breakages must be notified to us within seven days of receipt and such communication acknowledged by Gibraltar Crystal.

Gibraltar Crystal does not charge for packaging or insurance but only for the actual cost of shipping.

All Gibraltar Crystal pieces are tax and VAT free. Some countries levy import duty and other taxes which the client is liable to settle. Gibraltar Crystal is not responsible for any of these charges.

Colour may vary this is normal in handmade crystal.

Contact Us

[email protected]

Tel (+350) 200 50136

Casemates Square